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Privacy Policy

Last updated: May 21, 2026

This Privacy Policy explains how Bajrami Group Inc., a Delaware corporation located at 651 N Broad Street, Suite 207, Middletown, Delaware 19709 ("ERAS," "we," "us," or "our"), collects, uses, and protects your personal information when you use ERAS, including the website at tryeras.com and related services (the "Service").

By using the Service, you agree to the practices described in this Policy. If you do not agree, please do not use the Service.

1. Information We Collect

Information you provide:

  • Account information such as your name and email address, including information shared through a third-party sign-in like Google.
  • Content you submit, such as the questions you ask, messages you send to figures, and posts or comments you create.
  • Communications you send to us, such as support requests.

Information collected automatically:

  • Usage data, such as the features you use, pages you visit, and actions you take.
  • Device and technical data, such as IP address, browser type, device type, and operating system.
  • Cookies and similar technologies (see Section 6).

Information from third parties:

  • Authentication data from sign-in providers (for example, your basic profile and email from Google).
  • Transaction and billing status from our payment processor, Creem. We do not store your full payment card details; these are handled by the payment processor.

2. How We Use Your Information

We use your information to:

  • provide, operate, and maintain the Service;
  • create and manage your account;
  • process subscriptions and payments through our payment processor;
  • generate AI responses to your questions and requests;
  • personalize and improve the Service, including features such as conversation memory where offered;
  • communicate with you about your account, updates, and support;
  • monitor for fraud, abuse, and violations of our Terms;
  • comply with legal obligations and enforce our agreements.

AI processing note: the questions and messages you submit are processed by third-party AI model providers in order to generate responses. Do not submit sensitive personal information (such as government identifiers, financial account numbers, or health information) into conversations.

3. Legal Bases for Processing (EEA/UK Users)

If you are in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases: performance of a contract (to provide the Service you signed up for); our legitimate interests (to improve, secure, and operate the Service); your consent (where required, for example certain cookies or marketing); and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.

4. How We Share Information

We do not sell your personal information. We share it only as follows:

  • Service providers who help us operate the Service, including AI model providers, our payment processor (Creem), authentication providers (such as Google), hosting, and analytics providers, under agreements that limit their use of your data.
  • Legal and safety reasons, when required by law, legal process, or to protect the rights, safety, and property of ERAS, our users, or others.
  • Business transfers, in connection with a merger, acquisition, financing, or sale of assets, in which case we will require the recipient to honor this Policy or notify you.

Public content: if you post to a public feed or comment, that content and your display name may be visible to other users. Do not post anything you wish to keep private.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service, and afterward only as necessary to comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements. You may request deletion of your account and associated data as described in Section 8. Some information may be retained in backups or where retention is legally required.

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, understand usage, and improve the Service. You can control cookies through your browser settings; disabling some cookies may affect functionality. Where required by law, we will request your consent for non-essential cookies.

7. Data Security

We use reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

8. Your Rights and Choices

Depending on where you live, you may have rights to:

  • access the personal information we hold about you;
  • correct inaccurate information;
  • delete your information;
  • object to or restrict certain processing;
  • data portability;
  • withdraw consent where processing relies on consent;
  • opt out of marketing communications.

California residents have rights under the CCPA/CPRA, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information for cross-context behavioral advertising as defined under California law.

EEA/UK residents have rights under the GDPR/UK GDPR as described above, and may lodge a complaint with a supervisory authority.

To exercise any of these rights, contact support@tryeras.com. We will respond as required by applicable law and may need to verify your identity first.

9. International Data Transfers

We operate from the United States and use service providers that may process data in the United States and other countries. If you access the Service from outside these countries, your information may be transferred to, stored, and processed where privacy laws may differ from those in your country. Where required, we use appropriate safeguards for such transfers.

10. Children's Privacy

The Service is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact support@tryeras.com and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated Policy with a new "last updated" date and, where required, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Policy.

12. Contact

Questions or requests regarding this Privacy Policy or your data: support@tryeras.com

Bajrami Group Inc.651 N Broad Street, Suite 207Middletown, Delaware 19709, USA